1. Who we are
MNG Mobile Car Detailing Beverly Hills ("we") provides mobile car detailing in Los Angeles County (except the Antelope Valley), Thousand Oaks and Simi Valley, California, and arranges film, tint, wrap and repair services carried out by partner specialists. Work is done at the location you provide or, where a service needs it, at the partner's premises. By booking or accepting a quote you agree to these terms.
2. Booking, quotes and prices
Package prices are shown for the package, vehicle size class and add-ons you select and are final at booking. There is no travel fee and no minimum inside our service area. If on arrival the vehicle is materially different from what was booked (for example a different size class), we show you the applicable price before starting, and you may decline the service at no charge.
Services priced "from" or by quote are confirmed in writing before any work is scheduled. A quote request does not commit you to anything.
Detailing services are not subject to California sales tax. Tips are optional and are paid in full to the crew.
3. Payment
We accept card, Apple Pay and Google Pay through Stripe. We do not accept cash. At booking you authorize us to save your payment method. The charge is made after the service is completed and documented with photos. Add-ons agreed on site are charged to the same payment method.
4. Cancellation, changes and no-show
You may cancel or reschedule free of charge up to 24 hours before the start of your arrival window. Cancellations inside that window are charged $35. If the crew arrives and cannot access the vehicle within 20 minutes (locked garage, no key, vehicle not present), the visit is treated as a no-show and charged $50.
If we cancel or cannot arrive within your window for reasons within our control, you owe nothing for that visit and we offer the next available slot.
5. Our guarantee and product warranties
Not right? Tell us within 48 hours and we come back and fix it at no charge. Our before-and-after documentation is used to determine what the service covered.
Warranties on films and coatings are the maker's, on the maker's published terms, and are registered by the installer.
6. Access, water and power
You agree to give us safe access to the vehicle where it is parked. Crews bring their own water and power and never use your hose. Washing is done on a water-capture mat, so wash water does not run into the gutter or storm drain.
7. Filming
We record jobs for quality control and may publish short clips. License plates, faces and house numbers are obscured and no location data is attached. You may opt out of publication at booking or at any time by contacting us; opting out does not change the service or the price. Audio is not published.
8. Vehicle condition and liability
Please remove valuables and tell us about pre-existing damage, aftermarket finishes, wraps, or sensitive materials. Our liability is limited to the cost of repairing damage caused by our negligence. We are not responsible for pre-existing damage, wear, or defects revealed by cleaning.
9. Communications
By booking you agree to receive transactional texts and calls about your appointment (see our SMS program terms). Calls to and from our office may be recorded for quality and training; you will hear a notice at the start of recorded calls.
10. Changes
We may update these terms; the version in force is the one published at the time of your booking. Questions: our contact page.